Delivery
From dispatch to drop-off, every step is coordinated by our logistics team. Here's exactly what to expect: coverage, methods, site prep, timing, and pricing.
*Free standard delivery within the 48 contiguous states. Crane service, international shipments, and other special cases are quoted separately.
Where We Ship
Door-to-door delivery to all states in the continental US. Standard lead times are 3–7 business days from dispatch for in-stock units. Coastal and major metro markets are usually faster.
Delivery to Canadian provinces with full customs documentation handled on our end. Lead time typically 7–14 business days; broker fees and import duties are quoted separately.
Container export by sea freight is available on request. Typical lead time 3–6 weeks plus port handling. Contact us with the destination port for a quote that includes ocean freight.
Delivery to Alaska, Hawaii, Puerto Rico, and US territories is by special quote and uses sea freight to the nearest port. Contact us for availability and pricing.
How It Arrives
Our most common delivery method. The bed tilts to ground level and the container slides off into place, no crane required.
Standard placements with truck access
Used when site access is tight, the container needs to clear a fence or building, or when stacking units. Crane service arranged via partner riggers.
Tight access, stacking, rooftop placements
Container is delivered on a wheeled chassis and rolled off using winches. Slower but works in spaces where tilt-beds cannot operate.
Residential or constrained urban sites
Before We Arrive
A smooth delivery starts with the right ground. Use this checklist to make sure your site is ready — most issues we see on delivery day come from a single missed item below.
Ask a Logistics QuestionCompacted gravel, asphalt, or concrete is ideal. Soft soil, mud, or grass can cause settling and door alignment issues over time.
Minimum 14 ft wide, 13.5 ft tall, with no low branches, power lines, or overhangs along the route from the road to placement.
Tilt-bed trucks need ~100 ft of straight pull-through to off-load. If your site is tight, request a roll-off or crane delivery up front.
Decide which end the doors should face before delivery. Repositioning a placed container costs more than getting it right the first time.
Confirm any local permits, HOA rules, or commercial zoning requirements ahead of delivery. Permitting is the customer's responsibility.
You or an authorized representative must be present at delivery to inspect the container and sign the receipt. Plan for ~30–60 minutes.
The Day Of
24–48 hours before delivery, our driver confirms the window. They will call again 30–60 minutes before arrival on the day.
On arrival, the driver inspects the placement spot and access path. If anything blocks safe placement, they'll call us to coordinate options before unloading.
Tilt-bed: ~15–30 minutes. Crane: 45–90 minutes. The driver positions the container exactly per your direction within the constraints of the equipment.
Walk around the unit with the driver. Note any visible damage on the delivery receipt before signing, claims after sign-off without notation cannot be processed.
What Drives the Cost
Standard delivery within the 48 contiguous United States is free — no matter the distance from our stocking yards or the size of the container. A few situations fall outside free shipping and are quoted separately:
Tilt-bed delivery to a single, accessible, level location within the 48 contiguous states. Distance from the yard and container size do not change this — it is free.
Crane, roll-off, or other specialized rigging for tight or constrained sites adds equipment and labor cost on top of free standard delivery.
Standard scheduling is included free. Expedited (next-day) and weekend deliveries are available with a surcharge based on driver availability.
Canada, international, and territory deliveries (Alaska, Hawaii, Puerto Rico) fall outside free US shipping. Brokerage, customs, and ocean or rail freight are quoted separately, line by line.
Policy
Delivery is scheduled after payment is received and the container is prepared. We provide a 24–48 hour delivery window confirmation, and our driver will call ahead before arrival. Standard lead time is 3–10 business days within the US; international shipments vary by destination.
The customer is responsible for confirming site access, ensuring legal placement of the container (zoning, permits, HOA approval), and having a representative on-site to sign the delivery receipt. Failure to receive at the scheduled time may incur a re-delivery fee.
Free delivery includes placement on level ground at a single location accessible by our truck. Crane service, multi-spot moves, and special equipment can be arranged for an additional fee, request these at quote time so we can dispatch the right vehicle.
Inspect the container before signing the delivery receipt. Note any damage or discrepancy on the receipt at the time of delivery. See our Return & Inspection Policy for the full claims process and 48-hour notification window.
Reschedules are free with at least 48 hours' notice. Cancellations after dispatch incur the outbound transportation cost. Custom-modified container deposits are non-refundable once fabrication has commenced.
Risk of loss transfers to the customer at the moment the container is placed on-site and the receipt is signed. We carry full transit insurance up to that point. We strongly recommend customers maintain property insurance covering the container post-delivery.
Frequently Asked
Standard delivery within the 48 contiguous United States is free, regardless of distance from our stocking yards or container size. Crane service, international shipments, Alaska/Hawaii/territories, and expedited scheduling fall outside free US shipping and are quoted separately.
In-stock units typically dispatch within 1–3 business days of payment, with delivery 3–10 business days from dispatch within the US. International shipments vary by destination, typically 3–6 weeks by ocean freight. Custom modifications add 2–6 weeks for fabrication before dispatch.
Yes, you or an authorized representative needs to be present to direct placement, inspect the unit, and sign the delivery receipt. Plan for 30–60 minutes on site.
Tell us at quote time and we will dispatch a roll-off chassis or arrange a crane delivery instead. Surprising us on the day means a re-delivery fee, so the more site detail up front, the better.
It can, but we don't recommend it long-term. Soft ground causes settling, which throws off door alignment. Compacted gravel pads, railroad ties, or concrete blocks under each corner are ideal.
No, local permits, HOA approvals, and zoning compliance are the customer's responsibility. We can advise on common requirements but cannot pull permits on your behalf.
Note the damage on the delivery receipt before signing, photograph it, and contact us within 48 hours. See our Return & Inspection Policy for the full claims process.
Yes, with at least 48 hours' notice, no charge. Reschedules inside the 48-hour window or no-shows on delivery day will incur a re-delivery fee that covers the wasted truck run.
Yes, by ocean freight to most major ports. Lead time is 3–6 weeks plus port handling. Contact us with the destination port and we will quote ocean freight, brokerage, and origin handling line by line.
Tell us your container, your ZIP code, and any site notes, and we'll come back with an all-in delivered price within 24 hours.